Website Operator
This website is operated by Neha Agrawal. All services under the brand name "Grahbook" are provided by the sole proprietor.
Business Name
Grahbook
Operated by Neha Agrawal
Grievance Officer
In accordance with the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Grievance Officer: Neha Agrawal
Email: agrawalmanas150@gmail.com
Phone: 805-2402-633
The Grievance Officer shall endeavor to resolve any grievance within 30 days from the date of receipt of the grievance.
Business Hours
Monday to Saturday: 10:00 AM - 7:00 PM IST
Sunday: Closed
Public Holidays: Closed
For urgent matters outside business hours, please send an email and we will respond as soon as possible.
Registered Address
Neha Agrawal
Grahbook
Pandey Bazar, Dumeriyaganj Road,
Jaggi Colony, Purani Basti, Basti,
Uttar Pradesh - 272002
Landmark: Last left house building
Phone: 805-2402-633
Email: agrawalmanas150@gmail.com
Support Channels
We offer support through multiple channels:
- Phone Support: Call us at 805-2402-633 for immediate assistance
- Email Support: Write to us at agrawalmanas150@gmail.com
- WhatsApp: Send a message to our support WhatsApp number
- Web Dashboard: Use the support section in your Grahbook dashboard
For technical issues, please include your registered phone number and store ID when contacting us.
Response Time
We aim to respond to all inquiries within:
- Phone calls: Immediate during business hours
- Emails: Within 24 hours (excluding Sundays and public holidays)
- Grievance complaints: Within 30 days as per IT Act requirements